Betting and gaming are for entertainment — not a source of income. okwow believes responsible play is the best play. We provide all the tools you need to build healthy habits, set limits, and get help when you need it.
Keep in mind: Gaming is for entertainment only. If you feel gaming is having a negative impact on your life or family, contact our customer support today.
What we do for your wellbeing and safety
You can set your own daily, weekly, and monthly deposit and betting limits. Once the limit is reached, the system will automatically stop you.
To keep a clear head, you can pause your account for anywhere from 24 hours to 6 weeks at any time. No marketing messages will be sent during your break.
If you need a long break, you can activate self-exclusion from 1 month to 5 years. Your account will be completely locked during this period.
Decide in advance how long you will play each day. When the time is up, the system will log you out — no extra pressure on your head.
You can view your betting history, win-loss summary, and total spending report at any time. Stay aware of your own habits.
Okwow strictly prohibits anyone under 18 from opening an account. Age verification is mandatory during registration, and ID documents are requested if there is any doubt.
Responsible Gaming means seeing betting and gaming as a form of entertainment — not as a source of income, a solution to problems, or a tool for escape. At okwow, we believe that betting can be a healthy pastime when enjoyed with the right mindset.
Online gaming and betting are growing rapidly in Bangladesh, but that growth can lead some people into problematic play. okwow takes this seriously and is committed to protecting every user.
The foundation of Responsible Gaming rests on three things — awareness, control, and the ability to seek help. okwow directly supports all three.
The Bottom Line: Responsible Gaming does not mean less fun — it means lasting and safe fun.
An easy way to understand whether you are playing responsibly is to ask yourself the following questions. okwow recommends asking yourself these questions at least once a week:
If all your answers are positive, you're playing in a healthy way. If any answer is negative, read the section below.
If you notice any of the following signs, it may be the start of a problem. okwow helps you recognize and act in time:
Chasing losses by placing bigger bets to win back what you've lost is a cycle that signals a dangerous habit.
Hiding your betting activity or lying about it to family or friends.
Spending money set aside for daily expenses, bills, or loan repayments on betting.
Feeling restless, irritable, or anxious when unable to play.
After hours of playing, feeling like you just started.
Important: If you notice any of the above signs, do not delay — contact okwow customer support or activate self-exclusion. Early action is most effective.
After logging in to your okwow account, you can easily set your own limits. Here are the steps:
Click on your profile icon at the top right and select "Account Settings".
Click on the "Responsible Gaming" tab.
Choose whichever you need among deposit limit, betting limit, loss limit, or time limit.
You can set limits for any period — daily, weekly, or monthly.
Limits take effect immediately once set. Lowering a limit applies instantly, but increasing a limit requires a 24-hour waiting period.
If you feel you need a longer break, okwow's Self-Exclusion feature is here for you. It's completely free and can be activated at any time.
To activate self-exclusion, contact customer support or do it directly through your account settings.
Okwow strictly does not serve anyone under 18. We take the following steps to prevent access by minors:
If you suspect your child or any minor you know is using okwow, contact our support team immediately.
Okwow puts you in full control
Set maximum daily / weekly / monthly deposits.
Set a maximum limit on how much you can lose within a given period.
Decide how long you will play in one session.
You'll receive a reminder after a set time to let you know how long you've been playing.
Take a short break — from 24 hours up to 6 weeks.
Keep your account fully closed for the long term.
View your full betting history and spending breakdown.
Get help from our customer support team anytime.
Frequently asked questions about Responsible Gaming
All Responsible Gaming features at okwow are completely free. Open an account today and enjoy safe entertainment by setting your own limits.
By registering, you accept our Terms and Conditions and Responsible Gaming Policy you agree.